medical cart FAQ's

Absolutely. Our transport lock keeps every drawer firmly in place while you’re rushing to a code event. It’s much more than a plastic security seal. No rattling, no shifting, no delays when seconds count.

We hear this question a lot. Our tilt bins solved the problem by freeing up drawer space while keeping your most frequently needed items visible and within arm’s reach. You get faster access without sacrificing organization.

Independent gate locks are our answer. They streamline your restocking workflow by letting you access and verify individual drawer contents without compromising cart security. Add tamper-evident seals to save time by restocking only the drawers that were opened during the procedure.

Color-code your drawer fronts, so that when every second matters, your team can locate the right supplies instantly. Assign colors by procedure type or supply category.

Secure your carts with electronic locks. With audit trails, you’ll know exactly who accessed your cart and when. It’ll give you Peace of Mind knowing that you have an accountability trail that protects your patients and staff.

That part is easy. Switch out drawer fronts for a new color right in the field using only a screwdriver. It’s a cost-effective way to reassign carts between departments without purchasing new equipment. PRO TIP: Our dedicated team of Waterloo Healthcare Field Sales Representatives can also help you reconfigure drawer layouts to match your updated requirements.

Yes. We offer narrow-width cards specifically designed for cramped environments. If you need even more clearance, our standard 5-inch casters can be swapped for 3-inch casters to meet under-counter height requirements.

Definitely! Our aluminum carts weigh 30% less than our steel models. Lighter carts mean less fatigue during transport, easier maneuvering, and faster response times.

Every Waterloo Healthcare cart comes equipped with a steering caster that gives you precise control around tight corners and through crowded hallways. Every maneuver you make should be with confidence, not frustration. Pro-Tip: Coupling our steering caster with a lighter weight aluminum cart will further improve maneuverability.

We’ve built extra workspace into all of our carts, which include one pull-out side shelf on our steel carts, and two pull-out side shelves on our aluminum carts. When you need room to prep, chart, or stage supplies, just extend the shelves and get to work.

Yes, our aluminum carts come standard with metal drawer dividers. Our metal drawer dividers won’t crack, warp, or break under daily use. PRO TIP: We also offer metal subdividers for even more customization options when you need precise organization.

We’ve designed accessories specifically for this problem. Our rotating defibrillator shelf, chart holder, notebook holders, step stool mount, and tilt bins move items off the top of your cart creating more workspace.

Absolutely! Our aluminum carts have corner track rail systems that let you place accessories virtually anywhere on the cart. When your needs change, your cart adapts with you.

Waterloo believes in investing in equipment that’s built to last. We stand behind our quality, which is why every cart is backed with a FIVE-YEAR WARRANTY (Electronic locks carry a one-year warranty).

Yes! We can configure your cart with a dedicated controlled substance drawer that locks independently from the rest of the cart, and requires specific credentials to open. This feature can help you meet regulatory requirements and protect sensitive medications. Pro-Tip: The controlled substance drawer can be accessed by either a numeric pin or employee badge.

We do! Our electronic locks track every lock and unlock event, recording who accessed the cart and when. You can export the data as a spreadsheet or save it as a file for audits.

Yes! Our electronic locks can be fitted with a proximity badge reader, so your staff can unlock carts with the same badge they already carry.

We’ve tested and approved the following cleaning agents to keep your carts disinfected without damaging surfaces:

  • Diluted bleach solution (up to 10% bleach)
  • CaviWipes
  • Sani-Cloth Plus
  • Clorox Bleach Germicidal Wipes
  • Micro Kill AF2
  • PDI Super Sani-Cloth

You bet! We’re committed to keeping your carts rolling for years to come. Common replacement parts include:

  • Casters
  • Push handles
  • Drawer glides
  • Keys
  • Plastic tops
  • Drawer fronts

Choose from 5 cabinet colors to match your department or facility branding: electric blue, dark blue, red, yellow, and light gray. You may also choose from 16 drawer front colors: white, light gray, natural, yellow, orange, red, wine, pink, violet, dark blue, electric blue, light blue, teal, spring green, fairway green, and charcoal. PRO TIP: Want a premium look? Try our wood grain wraps, now available in walnut, salt ash, and cherry.