Waterloo Healthcare Newsletter – June 2026
Information, Announcements, and Pictures!
We have been very busy over the past few months. Our team attended more than half a dozen conferences across the United States and Canada, and it was wonderful meeting so many clinicians, administrators, partners, and industry colleagues along the way. Be sure to check out some photos from these events below.
We are also excited to announce a new program that will be launching in the coming weeks. You can read all about it in this newsletter, along with information about a new section of our website designed to make it easier for you to find the videos you need.
As always, we listen closely to our clinicians, administrators, and partners, while staying on top of the latest industry developments to ensure our carts and accessories continue to meet your needs. In this issue, you’ll also find several in-depth articles covering iCLASS technology for secure access, a guide to crash cart terminology and its history, and the important role cross-training plays in clinician preparedness.
There is much more to explore in this newsletter, and it is always our pleasure to share it with you. If there is a topic you would like us to cover in a future issue, we would love to hear from you.
Best regards,
Why Hospitals Are Moving to iCLASS® Credential Technology for Medical Cart Access
In today’s healthcare environment, protecting medications, controlled substances, patient information, and critical supplies has become increasingly important. Medical carts are no longer simply storage devices—they are mobile workstations that contain valuable assets and often provide access to medications and patient care documentation.
As hospitals modernize their security infrastructure, many are evaluating whether traditional 125 kHz HID proximity cards remain adequate or whether it is time to adopt HID iCLASS® smart card technology. From a hospital’s perspective, the decision extends beyond convenience and into patient safety, cybersecurity, regulatory compliance, and long-term operational efficiency.
All Our Videos Are Now In One Place
Over the years, we have created numerous videos to help our clients—clinicians and administrators alike—learn more about our carts, accessories, and how to get the most out of them.
We are excited to announce that we have brought all of these videos together in one convenient location on our website. To make them easy to browse, we have organized them into categories so you can quickly find the information you need.
Whether you’re learning about a specific cart, exploring accessories, or looking for helpful tips and best practices, our new Videos page makes it easy to find the information you need.
We invite you to visit our new Videos page and explore the available content. If there are additional topics you would like us to cover, simply send us a quick note through this Contact Us page.
Pictures from Recent Events
Over the past few months, our team has exhibited at a variety of conferences, including AORN, AZANA, ENA Spring Symposiums (in Illinois, New England, and Pennsylvania), ASCA, and CAEP in Canada.
It was wonderful connecting with so many clinicians, administrators, partners, and industry colleagues, sharing ideas, and showcasing our latest products. Here are some photos from these events:
Coming Soon
Quick Ship from Waterloo Healthcare: Carts Shipped in 24 Hours!
Waterloo Healthcare is excited to introduce a faster way to get critical carts into the hands of the clinical teams that need them!
Waterloo’s new Quick Ship program will offer immediate access to three of Waterloo’s most essential cart models: the Emergency Crash Cart, the Anesthesia Cart, and the Universal Procedure Cart. Optional accessory packages will be available for both the Emergency Crash Cart and the Anesthesia Cart, so your team receives a complete, ready-to-deploy setup from day one. Orders will be capped at five carts per order, and each cart will be ready to ship within 24 hours of your order, so your facility is fully equipped without delay.
Whether your facility has just been notified of an upcoming audit, is opening a new clinic, or has identified an unexpected equipment gap, Waterloo’s Quick Ship option means you won’t get caught without the carts your teams depend on.
Stay tuned for the launch announcement very soon!
Waterloo Donated to Project C.U.R.E.
Waterloo Healthcare recently donated a Premium Aluminum Procedure Cart to Project C.U.R.E. The organization has made a difference in 138 countries by donating medical equipment and supplies to hospitals and clinics in resource-limited countries.
The entire Waterloo team is proud to know that our cart will help Project C.U.R.E. deliver necessary healthcare to people experiencing poverty, disasters, and violence.
Crash Cart, Code Cart, Emergency Cart: A Guide to the Terminology
When a medical emergency strikes, the life-saving equipment used in U.S. healthcare settings is almost always the same, but called different things. This can cause confusion and complications for clinicians, documentation teams, and procurement staff. The carts vary in terminology, referred to as crash carts, code carts, resuscitation carts, or emergency carts, depending on the facility. This guide walks through the different terminology used for these carts, why the terms vary, when they are interchangeable, and the history of the crash cart.
Crash Cart Terminology: Definitions and Usage by Setting
While the different terms can be used interchangeably in some cases, each has its own specific definitions and origin.
Cross-Training in Crisis: How Physical Environment and Equipment Organization Support Emergency Response
Preparing clinicians for unfamiliar roles and situations can be an essential part of ensuring readiness in crises, and cross-training programs are an effective way to accomplish this.
Part of this preparation includes maintaining a physical environment that can support a trained clinician at the moment of crisis. Cross-trained clinicians coming into an unfamiliar unit have none of the environmental familiarity that permanent staff develop over time. Every source of disorganization will be more difficult for them to navigate than it would be for someone who works in that unit every day.
Rochelle and Riverview Psychiatric Center are happy with the customer service and repairs provided and have confidence in the “crash cart” fleet.
“Our Waterloo Emergency Carts glide beautifully – literally roll like a dream.
They are stocked and ready if we have a situation that requires a crash cart. I am confident with what they are, they have what we would need, and we would be able to take care of the patient with what our carts hold – 3 million percent!”
Rochelle Roy, Procurement and
Contracting Specialist
Schedule a no-obligation
demonstration where a Waterloo Healthcare representative will bring a customizable code cart directly to your facility for hands-on assessment by your team.
To arrange your on-site demonstration, please call 800-833-4419 or email CSR@WaterlooHealthcare.com today!
Waterloo Healthcare is dedicated to providing quality, flexible medical cart solutions that accommodate any clinician’s needs, and our team is always available to help design the cart that’s right for you!
